The group is committed to providing comprehensive project support to their customers worldwide, whilst focusing on highly automated solutions, setting a new standard in today’s Industry 4.0 production environment.
Wolfgang Rohner, Co-Owner of ISG and MD of Schelling put it: “Genuine customer support does not stop with the engineering of sophisticated, tailor-made manufacturing solutions and the flexibility to integrate into existing customer software environments, but will find ultimate proof in our commitment to 100 percent customer satisfaction down the road”.
Bernhard Berger, Co-Owner of ISG and MD of IMA said: “The key is after-sales-service! We are heavily investing into a significantly more powerful support infrastructure in order to meet our own expectations as well as those, being put forward towards us by our clients”.
As for customers in China and the Asia-Pacific region, ISG has decided to consolidate the previously independent local subsidiaries in Changzhou, resp. Singapore into two unified sales & service organisations, catering to their respective customers as a single point of contact only.
The group is proud to announce Mr. Eric Zhu as the newly appointed General Manager for the local subsidiary in China and Mr. Edgar Rusev as his counterpart in Singapore.